Refund policy
1. ALL SALES ARE FINAL
To maintain the exclusivity and limited nature of our drops, all sales are final. Once an order is placed and processed, we do not accept returns or exchanges for "change of mind," fit preference, or buyer's remorse.
2. DEFECTIVE OR DAMAGED GEAR
We stand by the quality of our equipment. Please inspect your order immediately upon arrival.
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If the item is defective, damaged, or you received the wrong item, contact the terminal at support@yvnsathletics.com within 7 days of delivery.
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Include your Order Number and clear Photos of the damage or the incorrect item.
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If the claim is verified, we will provide a replacement at no cost to you. If a replacement is unavailable, a full refund will be issued to your original payment method.
3. SIZE & FIT
Since we do not offer exchanges, please refer to the Size Guide provided on each product page before completing your purchase. It is the customer's responsibility to ensure the correct size is selected.
4. LOST OR STOLEN PACKAGES
YVNS Athletics is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will provide the delivery date, tracking information, and carrier details for the customer to investigate with the shipping provider.
5. CONTACT
For any questions regarding your order, contact us at:
support@yvnsathletics.com